PDR-HW12 10 inches Reverse Osmosis Water Filter Housing - White | PureDrop

The order came quickly and took care of the problem. Thanks for your good service!

Super fast delivery!

Luckily, I heard a strong water spraying sound in the kitchen under the sink and found water gushing out of the GAC/#2 housing which had split along the bottom seam. Since I caught it quickly, there was a bucket underneath it and and shut off the water before the bucket over flowed, no further damage was done. The cartridges are changed regularly and well before they need changing. We are left without RO water where the water is undrinkable. There are no replacement GAC housings available and the older replacements seem defective. Because of this and the other peoples experience, we will be forces to purchase a new system. This time it will not be a PureDrop.

I purchased a PureDrop RTW5 unit new from Home Depot 2 years ago. Today as I entered the garage (location of the unit) I found it completely flooded and water running down my driveway to the street!!!!! My drywall and about 10' of baseboards are destroyed as well as multiple items on the garage floor. At first I thought a defective pipe connection or pipe leak, but discovered that the #2 cannister had its bottom blown out on its back side. I though to purchase a new cannister but after reading the other review horror stories where their new replacements burst as well... I'm done!!!

A few weeks ago, I heard a loud pop during the night. It was the housing for the bottom filter that burst open flooding the kitchen cabinet. I replaced the cartridge housing since then thinking this was just a one-in -million fluke type of a deal. However, just a few days ago the same thing happened to the other one, this time ruined the floor as i did not hear it pop, so it leaked for quite some time very fast dumping a lot of water and ruined my kitchen flooring this time. I am very frustrated since I cannot get a hold of someone on the phone. The number provided says to leave a message, I don't think it's a number affiliated with the company anymore. I need to get a refund not only for this system but another one I got later on, now with fear that this one eventually will burst as well.